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Feb

2023

ihear Clinician Saves Patient’s Life with Early Detection of Aneurysm

by Sep Brown

in Hearing health, Tinnitus

It’s no secret that regular check-ups are important for physical health, but there is a case where a simple hearing test saved a life. At ihear, our Clinician noticed something unusual with a patient and insisted that she see her GP. As it turns out, they had discovered an aneurysm in her head – without…

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Staff as always were professional and courteous. I would refer them to everyone. They did their job with skill and no fuss

The service was professional, thorough, took his time to explain the tests and the implications of the results. He took his time to answer all our questions and explained quite technical information in an understandable way. Highly recommended.

I had a very enlightening experience at iHear Umina. Kayla was very thorough, explained everything so I could easily understand it all and listened to my concerns with compassion and care. It was wonderful to finally have my concerns taken seriously. I look forward to continuing to the next stage....

Was there this morning and found the receptionist very pleasant and welcoming. The hearing test was carried out professionally and the system was explained in easy to understand English by Charlotte. All in all, a very efficient and professional experience.

Charlotte thoroughly explained all the details & features about my new hearing aids. The receptionist processed payment quickly. In summary they offer professional friendly service at IHear, Umina

I found the whole experience professional, friendly, no overselling or pressure. The person who did my test was friendly, competent, empathetic and knowledgeable. The only slightly negative comment was the directions (could have been made simpler) and the number follow-up calls I got initially. Very positive experience.

Paula and the Ihear team are patient and very supportive, I took some convincing that hearing aids were for me and they have helped me so much. Thanks

The audiologist, Paula, was exceptional, so professional and friendly, she made me feel comfortable and explained everything so well. Would visit her again anytime.

Paula is the ultimate professional, so helpful in every interaction I have had with ihear. Empathetic and helpful in advising hearing solutions and should be a role model for all audiologists.

I have known Paula for many years. Apart from being a delightful lady, she is also excellent in her expertise in hearing testing and solutions, with a sensitive manner. I highly recommend Paula and IHear.

Tina was very professional and I was happy with the result. I did check the cost of the procedure when I spoke with ihear on the phone but was charged a greater amount than quoted so was a bit disappointed by that.

I went to pick up some tubes for my hearing aids. In catching to Fini, he diagnosed I had a wax build up and addressed my problem. He was very helpful and efficient.

I was impressed with the way Tina presented all the details of the particular model of hearing aid she suggested would be a good option to suit my needs in a hearing device . I left with a clear understanding of a product which would suit my needs . Thanks...

I found iHear (youHear) very easy to deal with. They worked closely with me to resolve my hearing issues and offered a range of solutions. I felt very comfortable in their hands and I would recommend them to anyone needing help with their hearing.

I felt a little apprehensive as I got lost en route and was late. However I was graciously received. Having a different adviser could have been disappointing but Fini seemed able to take off from where the previous person had left. I found him very helpful and competent. Lyn

Highly recommend this business . From the warmest welcoming from Ashley to the professional service and recommendations. He is full of knowledge and cares so much about his patients. Wouldn’t go anywhere else! You will always be guaranteed great service