ihear professionals carefully examine each patient’s whole profile, taking into consideration your individual lifestyle requirements – enabling us to provide you with a personalised solution that will enhance each day and make every experience unique. We offer a range of hearing services from basic tests to complete hearing solutions:

Range of Hearing devices to suit your lifestyle needs and budget

Ihears goal is to provide the best in hearing care and customer experience. We do this by understanding a patients needs and concerns. We look at lifestyle, health, hearing goals, budget and find the best solution to fit your individual needs. It is not a one size fit all solutions and it is not about fitting the patient with the most expensive hearing device.

Hearing Test

The clinician will go through a series of questions before checking your hearing. These questions are designed to understand your hearing, your lifestyle needs and any challenges you may have.

The hearing test will start with a physical examination of your ears. An otoscope is used by the clinician to view the inner workings of your ears. The otoscope doesn’t hurt, so don’t be nervous about this part.

Finally, the “hearing” part of the exam will begin. A pure-tone test and a speech- recognition test may be used to assess your actual hearing levels. As these tests are performed, the results are recorded on a strip of paper known as an audiogram.  A hearing test provides a measure of the sensitivity of a person’s hearing across the full range of speech. The test will measure the quietest sound that you can hear across several points in the speech range.

The audiogram indicates whether you have hearing loss and the degree of loss. The clinician will discuss the result and options with you. 

Paediatric Test

There are a number of different tests available depending on the age of the child. Not all clinicians are qualified to do children’s hearing tests so it is best to check with us to see if your local ihear clinic offers this service.

Are you a pension or DVA card holder?

If you are a pension or DVA card holder, you may be eligible for hearing devices and services, through the Hearing Services Program. We can help you through this process. Hearing loss can have a significant impact on independence, participation in community life and the ability to communicate with others. The Australian Government Hearing Services Program aims to reduce the impact of hearing loss by providing eligible people with access to hearing services.

Ask us if you if you think you may be eligible.

Industrial Hearing Test

Hearing loss can be a direct effect of many occupations and exposure to loud environmental sounds. Our work-related hearing services include free hearing checks to assess If you have been exposed to a noisy work environment or suffer from tinnitus (ringing in your ears). We can also provide hearing protection solutions including custom ear plugs and workcover assessments. If your work or environment has impacted your hearing, you may be entitled to free hearing devices or compensation for hearing loss.

Hearing aid Adjustment

Your Audiologist/Audiometrist may adjust settings including frequency, volume, and background noise filtration to support your hearing aids and lifestyle goals. We suggest your hearing aids and you are reviewed every 12 months much like we have our eyes tested slight changes are often not noted so regular checks allows adjustments to your hearing aids as required.

Programming hearing aids

Before your hearing aid can be of any use to you, it needs to be properly programmed. This process is about calibrating the hearing aid correctly so that it suits your needs and corrects the specificities of your hearing loss issues, allowing you to hear clearly.

Ear Impressions

We can take an impression of your ears and provide custom fit hearing solutions. Ear impressions can be used for hearing devices or ear plugs and provide comfort as they are molded to the shape of your ears.

How are ear impressions taken?

This is done through a large syringe with the mixed material or through an impression gun that mixes the material as it goes. The material will fill into your canal up to the otoblock and into the bowl and outer part of your ear.

Ear plugs

We also have a range of ear plugs to suit your lifestyle, whether you need hearing protection or want custom fit music ear plugs or for swimming.

Ear wax removal and microsuction services

Micro-suction is a water free, safe and effective way to remove excess ear wax or earwax impaction. Micro-suction is widely considered a gentle and effective way to remove wax. Along with curettage (the use of fine instruments), it is the preferred wax removal method of Ear Nose and Throat surgeons. This procedure is now available in some of our clinics and you will need to contact the clinic near you to see if that clinic can provide this service.


Tinnitus is a medical term for the sensation of hearing sound in your ears or head when no external sound is present. Tinnitus is an audiological and neurological condition that can be mild and intermittent, severe and persistent, or anywhere in between.

What causes tinnitus?

Scientists and health experts don’t know the exact physical cause of tinnitus, but several sources are known to trigger or make tinnitus worse, including:

  • Loud noises and hearing loss – Exposure to loud noises is the biggest cause of tinnitus. It can destroy the non-regenerative cilia (tiny hairs) in the cochlea, causing permanent tinnitus and/or hearing loss.
  • Aging – As you age, those same cilia gradually deteriorate, which can lead to tinnitus and/or hearing loss.
  • Ototoxic medications – Some prescription medications such as antibiotics, anti-inflammatories and antidepressants are harmful to the inner ear as well as the nerve fibers connecting the cochlea to the brain.
  • Hearing conditions – Conditions such as otosclerosis and Ménière’s disease are known to cause tinnitus.
  • Health conditions – Tinnitus can also be a symptom of health conditions like cardiovascular disease, hypertension, stress and head injuries.

Tinnitus relief and management

Sadly there is no proven cure for tinnitus, but there are treatment options that provide tinnitus relief. Tinnitus technology solutions cover two of those treatment options — hearing aids and sound therapy — and are clinically proven to soothe the irritating sounds of tinnitus and provide relief.

If you have tinnitus, our clinicians will work with you to help you manage your tinnitus symptoms.


To compliment your hearing devices and improve your listening experience, we have a range of accessories from microphones, remote control to Mini Turbo chargers. View Our Accessories

Finance Options

Hear now, pay later. We have financial plans available through Humm making our latest technology more affordable and accessible for Australians. We also have a 45 day money back guarantee

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The ihear clinics are powered by Starkey Technologies, a world leader in manufacturing and delivering advanced hearing solutions. For more information on the latest hearing aid technology from Starkey Hearing Technologies, please click here.