Reviews
ihear is rated 4.86 stars, based on 3485 Reviews on Google!
View some of our latest reviews below.
Staff as always were professional and courteous. I would refer them to everyone. They did their job with skill and no fuss
Peter Williams
The service was professional, thorough, took his time to explain the tests and the implications of the results. He took his time to answer all our questions and explained quite technical information in an understandable way. Highly recommended.
Andrew Little
I had a very enlightening experience at iHear Umina. Kayla was very thorough, explained everything so I could easily understand it all and listened to my concerns with compassion and care. It was wonderful to finally have my concerns taken seriously. I look forward to continuing to the next stage....
Heather Love
Was there this morning and found the receptionist very pleasant and welcoming. The hearing test was carried out professionally and the system was explained in easy to understand English by Charlotte. All in all, a very efficient and professional experience.
Robyn Finneran
Charlotte thoroughly explained all the details & features about my new hearing aids. The receptionist processed payment quickly. In summary they offer professional friendly service at IHear, Umina
Margaret Ogden
I found the whole experience professional, friendly, no overselling or pressure. The person who did my test was friendly, competent, empathetic and knowledgeable. The only slightly negative comment was the directions (could have been made simpler) and the number follow-up calls I got initially. Very positive experience.
Jan Birch
Paula and the Ihear team are patient and very supportive, I took some convincing that hearing aids were for me and they have helped me so much. Thanks
Donna Schabe
The audiologist, Paula, was exceptional, so professional and friendly, she made me feel comfortable and explained everything so well. Would visit her again anytime.
Kim Schodel
Paula is the ultimate professional, so helpful in every interaction I have had with ihear. Empathetic and helpful in advising hearing solutions and should be a role model for all audiologists.
Monica Phillips
I have known Paula for many years. Apart from being a delightful lady, she is also excellent in her expertise in hearing testing and solutions, with a sensitive manner. I highly recommend Paula and IHear.
Sharon Moloney
Tina was very professional and I was happy with the result. I did check the cost of the procedure when I spoke with ihear on the phone but was charged a greater amount than quoted so was a bit disappointed by that.
Helen Nicholls
I went to pick up some tubes for my hearing aids. In catching to Fini, he diagnosed I had a wax build up and addressed my problem. He was very helpful and efficient.
Viv Wilson
I was impressed with the way Tina presented all the details of the particular model of hearing aid she suggested would be a good option to suit my needs in a hearing device . I left with a clear understanding of a product which would suit my needs . Thanks...
Michael Salman
I found iHear (youHear) very easy to deal with. They worked closely with me to resolve my hearing issues and offered a range of solutions. I felt very comfortable in their hands and I would recommend them to anyone needing help with their hearing.
Steve Lockwood
I felt a little apprehensive as I got lost en route and was late. However I was graciously received. Having a different adviser could have been disappointing but Fini seemed able to take off from where the previous person had left. I found him very helpful and competent. Lyn
John Foley Snr
Highly recommend this business . From the warmest welcoming from Ashley to the professional service and recommendations. He is full of knowledge and cares so much about his patients. Wouldn’t go anywhere else! You will always be guaranteed great service
Sarah Beneke-Nielsen
ihear Kalgoorlie were absolutely fantastic Ashley explained everything as we went along , very professional 5 stars from me and will definitely recommend to anyone who has a hearing problem it is nothing to be ashamed of. I didn't realize until I started using my hearing aides how bad my...
Anne Gray
I found that Ashley was outstanding. For someone like myself who has never had hearing aids before he made my journey so effortless. Thank you so very much.
Rob Fahey
Can always rely on good service from Andrea at I hear Kalgoorlie
Laurence Bourne
Welcoming, polite, efficient, helpful, attentive to enquiry . Overall, great experience. Highly recommended.
Pradeep Bambery
I have always been given the best service and treatment by. Ihear and their staff, I have no hesitation in recommending these lovely people and their products Thank you again ihear,
David Hawthorn
The hearing specialist Dylan was very helpful and took the time to explain everything.. he also setup a set of hearing aids to demonstrate how my hearing could be improved.. overall the experience was made easy and was most informative.
Mark G
What a delight. Receptionist went above and beyond for a problem I had. Dylan, Clinician, was efficient and explained everything so I could understand. Highly recommend. Thankyou
Christine Swift
want to thank Dylan at Ihear Bundaberg for his excellent attention to my husband's ear problem. Also, thanks to Kathy for her kindness and help in dealing patiently with our enquiry. Highly recommend this clinic.
Angela Storey
The team at iHear have been so helpful I would recommend that anyone that is looking to enhance their hearing experience go and see them
Glenn Kiddle
Receptionist Charlene very polite and helpful with appointment. Audiologist Natalie extremely professional and experienced. Explained all my options. Very honest. I walked out of appointment with ideal model that suits my current lifestyle. Now expecting long term connection with after sales service. Tried tried three different providers who tried to...
Rob Priest
Natalie, my hearing specialist, explained the process of retraining your brain to hear and accept sounds that I had not heard over a period of decades. This enabled me to persist with adjusting to high pitched frequencies rather than throw in the process of learning to live with hearing aids....
Miles Robertson
I went in without an appointment, seeking help with a troublesome hearing aid. Both of the staff were extremely helpful and soon had me on the way again, having fixed the problem. Thank you so much for your help.😁
Bruce Wright
I found ihear staff to be very friendly, helpful and professional. Highly recommended to anyone requiring help with their hearing issues.
Stephen Moffitt
Not only did Carrie sort out my problem, she gave me lots of tips for improving my access and use of my iPhone
Janice Joyce
Carrie was great she explained everything to me so I could understand everything. Great service from when I walked in the door and was greeted by the receptionist till I left.
Michelle Prowse
Absolutely astounded with my experience with I hear. Never have I experienced such wonderful care from a hearing clinic. I have been a long term client of another large branded clinic but there are no comparisons in the quality of service . I will certainly be calling I hear my...
John Ward
Very professional 👏. Receptionist is very welcoming. Very well done helping my daughter eith her ear cleaning and finding out my daughter has swimmers ears. Thank you so much Tamara.
tj sups
Peter is very happy going to Highfields the team are very friendly and helpful do a great job.
Jan Mullins
The appointment was on time quick and fuss free. Very professional.
Patricia Roche
Thank-you ihear for the wonderful care and attention in my hearing test and hearing aides and ongoing support. All the staff should be commended on their outstanding customer service. They take the time on your individual needs. ihear as a whole are a credit to their Profession, I personally would...
Peter Lamb
Bettina was very professional and explained every thing well . Thoroughly recommend this company .
brian willmett
Very straight forward and everything explained well so I could understand what was going to happen and the subsequent results.
Dann Mandi Bailey
The team at ihear Albany Creek are always super helpful. Nothing is too hard or too much trouble for them.
Pauline Longdon
My mother recently upgraded her hearing aids, resulting in a major improvement in her hearing. The process of changing to aids with significantly greater technology has been painless thanks to the personal and professional service and support provided at Albany Creek iHear.
Terry Nagel
I took my 4yr old daughter to iHear at Albany Creek for a hearing test yesterday. She is quite shy and takes a while to warm to people, but not so yesterday. Bettina & Leah were absolutely amazing with her. They made the whole process fun and exciting. She was...
Burkhard
Pleasant friendly staff. I was fully informed at all times. Wonderful experience.
Torresa Shaw
Excellent service and staff. Would highly recommend them. A pleasant experience.
jeanette durand
Very friendly and helpful team. Very satisfied.
Marion Nowell
Good experience people and warm friendly helpful people there and they do talk to you clearly and kindly keep up the good work i do like there company and they let you know when you appointment is with them i will like it give them a rating a 10-10 thank...
Maryanne Rogers
Very happy with overall service provided. Professionally presented and educational with ongoing care available.
Gregory Phillips
At I Hear the staff are always to see you and all your problems are sorted out quickly and are dealt with professionally. I would not hesitate to recommend this practice to anyone and I have done so on several occasions
Ron Mason
Thorough examination. Very understanding and caring. The building is very outdated and needs a revamp to reflect the good practice by it’s professionals.
Lynda
Very friendly and caring service. Hearing Aids cleaned and new tubes and domes fitted at no cost. Testing done and settings checked for optimal performance across life’s various situations. Spare batteries offered.
Peter Cory
IHEAR Toowoomba is a friendly place with great technicians. They are polite and helpful in all aspects of their profession. They work hard to give you great results with your hearing. Couldn't recommend them more.
Mark Carins
I feel like a princess every time I receive a wonderful service from Stanthorpe I hear Margaret O
Tom Harry
What hearing device would an Audiometrist wear?
Paula is a clinician and a long-time hearing aid wearer. Here is her experience with the new Starkey Livio Edge AI.
I have been a long-time hearing aid wearer, and my last hearing aids are about 6 half years old. I had been wearing an IIC (Invisible-in-the Canal), a very small in the ear hearing aid that sits deep in the ear canal.
When the Livio Edge AI hearing aid was released, I decided that it was time to look at replacing my current hearing aids as I had not been hearing as well as when I was originally fitted.
The Livio Edge AI comes in both an in-the-ear and behind-the-ear hearing aid and, after weighing up my options as to which style would work best for myself, I decided on the behind-the-ear style called a RIC (receiver-in-the-canal). This meant I would have a very small tube from the hearing aid leading into my ear canal and, fitted with a small dome, would send the sound into my canal, sending the sound further into my ear. I also decided on the rechargeable option so I would no longer need to carry batteries with me. I am pleased to say I can go all 16 hours of wearing each day without having to put my aids back on the charger.
At first, I felt the new style was very different in the feel of the aid on and in my ear, and I was not sure if I would manage the new feeling. I then remembered what I advise my clients: that it takes a little while for the ear and brain to get used to the new fit and sound. Much like a pair of new glasses, you can see the frame of the new glasses for a few days and then you no longer notice them. It’s the same with hearing aids.
What I first noticed was how clear everything sounded and that, with the second microphone, I was hearing the direction of sounds really well.
I paired the aids in the Thrive Hearing App and I am having a wonderful time hearing everything through my iPhone. I used to struggle to hear on the telephone but that is a thing of the past. Listening to music, either via Apple or Spotify, is a pure joy again all through my hearing aids. As I am able to adjust my programs and the volume of my aids via my iPhone, I no longer draw attention to my hearing loss. People just think I’m checking my phone when I am actually making environmental changes to my hearing aids.
I have had a wonderful time listening, and I no longer feel exhausted at the end of the day with the added strain of concentration to listen. I am not saying I still don’t have to concentrate but the energy used seems to be less intense. I am also not so grumpy at the end of the day from all the extra effort or at least I think so. I will have to ask my husband!
I also have a table mic for when out at restaurants and meetings. I cannot believe what I had not been hearing. I have used this in so many places, all with great results. I even sit the unit in front of the TV and get the sound directly through my aids, which means my husband can turn the TV down so we all win. I can even give my husband this unit to wear on a lanyard around his neck when in the car and can follow the conversation even when he is looking the other way.
As a clinician and a wearer, this has made a huge change to the quality of my life, with the improvement of everyday listening and enjoyment, both personal and in my professional life.
Thank you for letting me share my journey, not so much as clinician but as a client.
Paula
Call us on 1300 051 489 or book your appointment online today!
