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ihear is committed to the relentless pursuit of better hearing. We will accomplish this by using superior listening skills, extraordinary attention to detail and doing what we promise.
Great service. Friendly, professional staff.
I had a very enlightening experience at iHear Umina. Kayla was very thorough, explained everything so I could easily understand it all and listened to my concerns with compassion and care. It was wonderful to finally have my concerns taken seriously. I look forward to continuing to the next stage....
Was there this morning and found the receptionist very pleasant and welcoming. The hearing test was carried out professionally and the system was explained in easy to understand English by Charlotte. All in all, a very efficient and professional experience.
Charlotte thoroughly explained all the details & features about my new hearing aids. The receptionist processed payment quickly. In summary they offer professional friendly service at IHear, Umina
Helpful and knowledgeable admin staff at Umina Beach this morning. Thanks Nina. And prompt repairs done by the Unitron service department.
Met with Paula at Durack on Friday. Answered all my questions and gave me facts about the hearing aid that I didn't know. Feel much more comfortable with them now. I felt the visit was well worth while. More than happy to give her 5 stars.
I found the whole experience professional, friendly, no overselling or pressure. The person who did my test was friendly, competent, empathetic and knowledgeable. The only slightly negative comment was the directions (could have been made simpler) and the number follow-up calls I got initially. Very positive experience.
Paula is the ultimate professional, so helpful in every interaction I have had with ihear. Empathetic and helpful in advising hearing solutions and should be a role model for all audiologists.
Paula offers excellent service with a genuine care towards the customer. She explains every step of the hearing test and then provides a full explanation of the results. It certainly it is a pleasure to have Paula as my audiologist, I would certainly recommend her to anyone
I have known Paula for many years. Apart from being a delightful lady, she is also excellent in her expertise in hearing testing and solutions, with a sensitive manner. I highly recommend Paula and IHear.
I was impressed with the way Tina presented all the details of the particular model of hearing aid she suggested would be a good option to suit my needs in a hearing device . I left with a clear understanding of a product which would suit my needs . Thanks...
Whilst not exactly an enjoyable, experience it was close. I knew I had hearing loss but didn't know how much I'd been accepting the loss. It had been so gradual that others noticed more than me, pardon? The hearing test was simple and straightforward. The explanation was clear and concise...
Finni and Jeanette have truly gone above and beyond in helping my Dad David. Finnis patience and tenacity in finding a solution for Dad has been simply outstanding. Thankyou 🙏 Ben Drage
I found iHear (youHear) very easy to deal with. They worked closely with me to resolve my hearing issues and offered a range of solutions. I felt very comfortable in their hands and I would recommend them to anyone needing help with their hearing.
I felt a little apprehensive as I got lost en route and was late. However I was graciously received. Having a different adviser could have been disappointing but Fini seemed able to take off from where the previous person had left. I found him very helpful and competent. Lyn
I found that Ashley was outstanding. For someone like myself who has never had hearing aids before he made my journey so effortless. Thank you so very much.
Susan Malone
Heather Love
Robyn Finneran
Margaret Ogden
Dianne Wicks
David Taylor
Jan Birch
Monica Phillips
Kevin Warmington
Sharon Moloney
Michael Salman
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