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Postage and Return Policies

Postage

Is there a minimum spend for free shipping?

No, we offer FREE shipping for all orders within Australia, regardless of value.

What are my shipping options?

SHIPPING OPTION

TYPICAL DELIVERY

PRICE

Regular Australia Post

3 - 9 days

FREE

Express Post

Next business day when placed before 12pm *

$6.95

Courier (requires signature)

Next business day when placed before 12pm *

$12.95

* Please note that some items are custom ordered and are typically shipped within 2-3 business days. These items will arrive next business day after shipping date.

When will I receive my items?

Items posted via regular Australia Post are typically received within 3 to 9 days after shipping date, depending on your location.

Items shipped via Express Post and Courier will arrive next business day after shipping date.

Can I get next day delivery?

Yes, we can arrange next business day delivery via Express Post or Courier (which requires a signature upon delivery) when you place your order before 12pm on a business day.

Where do you post?

We will post your order to any address in Australia. At this stage, we are unable to post to international destinations.

 In-Store Pickup

Can I pick up my items from your store?

At this stage we do not offer in store pick ups.

 Returns

Can I return an item?

Yes, if you are not fully satisfied with your purchase, you can return the item within 30 days of purchase for a full refund or replacement. We will pay your return postage if the return is a result of our error (you received an incorrect or defective item).  

If an item was ordered incorrectly, for example the wrong size batteries, we will gladly replace the item for the correct model as long as the package remains undamaged and unopened. In this instance, we ask that you pay the return postage.