Brian_Ross

Brian Hears the Conversation

Brian came in with 5 year old hearing aids which were unable to be repaired. He was socially isolated and his wife was unable to communicate one to one with Brian. Owing to extreme communication difficulties, whilst he waited for new hearing aids, Katrina Skirka at ihear New Lambton, fitted him with loan hearing aids in the interim. Brian's wife rang 2 days following this to say how much they made a difference to his life and that she could now communicate with him!

Brian came in with 5 year old hearing aids which were unable to be repaired. He was socially isolated and his wife was unable to communicate one to one with Brian. Owing to extreme communication difficulties, whilst he waited for new hearing aids, Katrina Skirka at ihear New Lambton, fitted him with loan hearing aids in the interim. Brian's wife rang 2 days following this to say how much they made a difference to his life and that she could now communicate with him!

In the meantime, Katrina and the New Lambton team investigated Work Cover and found he was eligible for refitting (after having been told by another provider that he was not!). Brian was fitted with top of the range hearing aids and a remote microphone. At his follow up appointment, Brian's wife reported Brian was now able to join in socially in group conversations for the first time in years with the use of his new hearing aids and remote microphone ! Additionally Brian was able to wear 2 hearing aids now, resorting to one at a time in the past. The new hearing aids have made a marked difference to the quality of Brian's life and his ability to communicate with his wife and family.

Brian's personal account below:

"I am more than happy with my new hearing aids as I have never been able to hear like this since my hearing failed many years ago.

The service I received from Katrina Skirka and the ihear New Lambton team when we were trying to find out whether I was eligible for WorkCover, was no trouble.

I would gladly recommend the branch of ihear at New Lambton for the wonderful service."